At Cory Clothes, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help. Please review our return and refund policy below.
1. Payment Method
We offer Cash on Delivery (COD) as our only payment method. Refunds, where applicable, will be processed through mutually agreed methods after review and approval.
2. Eligibility for Returns
You may request a return or exchange if:
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You received a defective or damaged item
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The item you received is different from what you ordered
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You notify us within 48 hours of receiving your order
Items must be unused, in their original condition, and with all original packaging intact.
3. Non-Returnable Items
Returns will not be accepted if:
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The item shows signs of use, wear, or damage not caused during shipping
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The return is requested after 48 hours of delivery
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The product was bought under a clearance or final sale offer
4. How to Request a Return
To initiate a return, please contact us with:
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Your order number
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A brief description of the issue
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Clear photos of the item
We will respond with instructions on how to proceed with the return or exchange.
5. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed via your chosen method.
Please note: We do not refund shipping charges unless the item delivered was faulty or incorrect.
6. Exchanges
If you prefer an exchange over a refund, we can arrange for a replacement item to be sent once the original item has been returned and approved.
7. Policy Updates
Cory Clothes reserves the right to modify or update this Return and Refund Policy at any time. Any changes will be posted on this page.
If you have any questions or concerns about this Policy or how we handle your information, please reach out at [email protected].